Policies

Our Quality Promise

We strive to work with the best designers who offer quality products at affordable prices. We thoroughly inspect all items when we receive them, but sometimes we miss something. If you believe you've received a damaged or defective item, please do not hesitate to reach out to us via email (styledbyfringe@gmail.com) so we can take care of it. We want you to love everything you purchase from us and we will work with you to make it right!

Online Order Return Policy

Returns are valid for store credit only. Refunds will not be issued. Returns and exchanges must be made within 14 days of you receiving your order. If you are unsure of your size, please reach out to us via email (styledbyfringe@gmail.com) BEFORE placing your online order to avoid the need to return or exchange styles. Customers are responsible for paying return shipping for any returned or exchanged items. All jewelry, personal items, and any styles marked FINAL SALE cannot be returned or exchanged.

Return/Exchange Policy

Online order returns are valid for store credit only. In store orders will receive a refund. Returns and exchanges must be made within 14 days of you receiving your order. If you are unsure, please reach out to us via email (styledbyfringe@gmail.com) BEFORE placing your online order to avoid the need to return or exchange styles. Customers are responsible for paying return shipping for any returned or exchanged items. All jewelry, personal items, and any styles marked FINAL SALE cannot be returned or exchanged.

Reservation/Hold Policy

Since styled by fringe boutique is now online only, we can reserve preferred styles for IN-STORE requests. The style will be placed on hold for 24 hours. After the 24 hour mark the style will be returned to available inventory.

Shipping Policy

Online orders will be processed and shipped within 1-3 business days from date of purchase. All orders will be given a tracking number. Orders of $100+ will receive free shipping. Once the order has been received by the shipping provider, we are no longer responsible for the order. Issues with package location or delivery delays must be taken up with the shipping provider directly. Customers are responsible for paying for any return shipping for styles that are being returned or exchanged. Customers are also responsible for paying additional shipping if they provide an incorrect shipping address and their order is returned or undeliverable.